The Old Town School Music Store folks!
Skip Navigation Website Accessibility
The Music Store Folks

Tim Joyce, Director of Retail Operations - x3310
Rebecca Jasso, Buyer - x3339
Shawn Baldissero, eComm used buyer and Customer Service - x3431
Evan Holmes, eComm Media Specialist
Peter Rangel Shipping and Receiving Coordinator - x3347
Peter Isaac - Retail Associate


Return Policy:

- New items must be returned within 7 days of the delivery date.
- Used items must be returned within 3 days of the delivery date.
- Items must be returned in original, as-shipped condition with the original packaging and no signs of use.
- The buyer assumes the responsibility for all return shipping costs unless the item was not received as described.
- Once we receive the return in as-shipped condition, the buyer will receive a full refund in their original payment method 
- We reserve the right to refuse return or charge a fee for Items not received in as-shipped condition 

Additional info:
- Large Purchases may require additional phone verification and may delay shipping up to 24 hours
- We are currently not able to redeem Old Town School gift certificates in our webstore but you can call 773-751-3398 to pay with a gift certificate