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Return Policy: - New items may be returned within 7 days of the delivery date. - Used items may be returned within 3 days of the delivery date. - Items must be returned in original, as-shipped condition with the original packaging and no signs of use. - The buyer assumes the responsibility for all return shipping costs unless the item wasn't received as described. - The buyer will receive a full refund in their original payment method less any shipping charges. Additional info: - Large Purchases may require additional phone verification and may delay shipping up to 24 hours - We are currently unable to redeem Old Town School gift certificates in our webstore but you can call 773-751-3398 to place a gift certificate order