Return Policy: New items may be returned within 14 days of the delivery date. Used items may be returned within 7 days of the delivery date. Items must be returned in original, as-shipped condition with the original packaging and no signs of use. The buyer assumes the responsibility for all return shipping costs unless the item wasn't received as described. The buyer will receive a full refund in their original payment method less any shipping charges. We are currently unable to redeem Old Town School gift certificates for merchandise in our webstore.